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Virtual Reality in 2021: Technology of Future

As per reports, the compound annual growth rate of Virtual Reality (VR) is expected to grow by 21.6% from 2020 to 2027. By now, Virtual Reality has gained popularity and recognition in the recent few years. Whenever we think of VR, it reminds us of Video games or science fiction films. But now Virtual reality technology is a prevalent part of life and completely blends with our daily lives. The Future Virtual Reality will become the most prominent technologies serving a myriad of industries.

What is Virtual Reality?

Virtual Reality (VR) is a computer-generated environment that appears to be real to the user through the use of interactive devices. VR application devices like goggles, helmets, headsets, gloves, or body suites enables the person to interact with 3D visuals and immerse the user in making it feel completely real. Apart from Video games and movies, the other markets and industries are discovering their potential. No wonder that Virtual Reality Technology Companies are heavily investing to innovate new products for serving the market.

How does Virtual Reality technology work?

With VR you feel as if you are sitting in a spaceship whereas you are in your kitchen about to bump a wall. Let us briefly understand how VR technology works.

When you wear a VR headset, it simulates your vision, aiming at perfecting its approach to create an immersive 3D environment. Then each VR headset has a screen in front of your eyes, which eliminates any interaction with the actual world. The video is sent from the computer to the headset and to the eye. The lenses focus on adjusting the image for each eye and create a stereoscopic 3D image. So the picture in front shifts as you look up or down. This is Head tracking technology. Finally, the headphones provide an immersive experience with the help of sound effects that convey a sense of 3D space to the user.

Now that we have understood VR, let us understand AR and MR as you might find them quite similar.

  1. Augmented Reality: Here the AR applications display computer-generated items over real-time images, creating the illusion that the holographic content is part of the actual world around you.
  2. Mixed Reality: MR combines virtual and real elements but in MR the virtual components interact with the physical world.

Applications and Benefits of VR

At present, Entertainment and Gaming industry is booming with VR technology applications. Besides, VR also has the potential to change other industries like Health, Medical, Training, Education.

Crafsol team in Pune, India has been providing advanced VR solutions for brands. Some of them include providing an immersive gaming experience to reach wider audiences, customized and interactive experience to the prospective clients. Product companies can enhance the experiences of online products and provide unique video displays by combining VR with 3D graphics, audio, and video projection.

Let’s look at few VR technology examples

  1. Virtual Reality technology in Training:  Medical schools is using VR to teach the next generation surgeons and avoid medical accidents. Pilots use simulators for training to avoid any risk-taking factors like landing a plane. Firefighters can get trained before their first fire experience.
  2. Virtual Reality technology in HealthCare: Many doctors are using VR in Medical health to treat patients with post-traumatic stress. With VR exposure, a person can enter a re-enactment of a traumatic event to make it easy to come to terms with the event and heal. Patients with anxiety, phobias, and depressions can be treated by providing a safe environment to manage stress levels and boost coping mechanisms.
  3. Virtual Reality technology in Education: VR is being used in Education for teaching and learning. Students can interact with each other in 3D classrooms. They can also take virtual field trips to museums, taking tours of the solar systems, and going back in time in different eras. Children can learn and practice skills while building social connections.

Conclusion: The innovations using VR Technology has brought countless opportunities for brands to create breathtaking experiences for their customers and establish themselves as a leader in innovation. Crafsol Virtual Reality Consulting services can partner with you to understand your requirements in Virtual and Augmented reality technology and create a top-notch solution.

Data Analytics Trends: 5 Key trends in 2021

Over the past years, data has exploded and became big. Today everybody is talking about data analytics because of its popularity. Several experts believe that data analytics infrastructure may increase by 5 times by the year 2024. Besides, other technologies have gained immense popularity over the years, such as Machine Learning, Artificial Intelligence, and Business Intelligence.

The Covid-19 pandemic disrupted organizations and forced them to identify key technology trends. Here are the following 5 Key Big Data Analytics Trends for 2021. Data and Analytics leaders must proactively leverage these top trends in data and analytics into mission control investments that will accelerate their potential to make insightful decisions.

  1. Smarter, faster, and scalable AI : This is one of the major trends chosen even by the Gartner data and analytics trends 2021. Artificial Intelligence (AI) is the science of making machines imitate complex human intelligence. He predicts that 75% of enterprises will shift from piloting to operationalizing AI by 2024. The advanced techniques of AI along with Machine Learning are the key factors that are making their way to Business intelligence platforms. The disruptions in AI will enable learning Algorithms such as reinforcement learning, interpretable learning such as explainable AI, and infrastructures like edge computing, and new chips.
  2. More Automated AI, ML, and More of NLP:  Data analytics is continuously evolving. Data modeling and classification will get even more automated in 2021. This will help in deriving more accurate and actionable insights. Businesses are developing from passive reports of the past to proactive analytics with dashboards. This helps them monitor real-time data and give alerts when something is not how it should be. Businesses today have to be one step ahead and so predictive analytics and prescriptive analytics. Over the years, Crafsol team has successfully built highly advanced and customized Machine Learning and Deep Learning solutions. Whether it is automating ML technology for air ticketing, predicting future performance for the Supply chain, or digital transformation for a Mutual Fund Company, we do it all.
  3. Data Security: Data Information Security is a must in 2021.With the privacy regulations coming up especially GDPR in Europe and CCPA in the USA, data privacy has become a norm. The spending on Information Security products and services will increase by 2.4% compared to 2020. The key drivers of global security spending are privacy regulations and the need to address digital business risks. Regular data breaches are another factor for increasing demand for data security products and services.
  4. Data Visualization: As perthe Business Application Research Center, data discovery is listed in the top 2 business intelligence trends. Humans process visual data better, so there is an increase in its impact since last year. Data Visualization has evolved, which is to present data and interact with graphics on a single screen. Whether it is focused on developing sales charts, or interactive reports, data discovery makes data interesting and easy to analyze. The visualizations enable decision-makers to reveal insights, spot trends, and major outliers within minutes.
  5. Collaborative Business Intelligence: With the increase in the competition today, everyone including managers and workers needs to work differently. Therefore, a new business intelligence called Collaborative BI has been rising. In simple language, it is a combination of collaboration tools including social media tools and 2.0 technologies with online BI tools. This is more of a self-service BI as they do not require an IT team to access, interpret and understand data.

The BI tools enable you to set up Business Intelligence alerts or share embedded dashboards with a flexible level of interactivity. The new focus of BI solutions is collaborative information and collaborative decision-making. It will become more connected to greater systems and larger sets of users.

Conclusion

Covid-19 has accelerated digitization and data analytics is the need for the hour in the modern business world. 2021 is moving towards extracting the maximum value from online business intelligence solutions.

Crafsol service in Pune, India has deep expertise in an array of technologies. If you are looking for solutions to next-gen technologies like Business intelligence Consulting services, then connect with us.

Cloud Modernization: 5 Strategies to Accelerate your Cloud Journey

With the current global crisis like the Covid-19, it is a must for organizations to accelerate innovation and increase agility. Digital Transformation can empower the organization with better serving their customers, reduce costs and avoid disruptions in the future.

But if you are still using Legacy applications and IT infrastructure, then it’s time for early adoption before they get obsolete. Eventually, they will be less effective in accomplishing their intended purpose and pose a threat to Security. So organizations are moving their data to Cloud with modernized platforms. Businesses are now focusing on Cloud Modernization Services and Cloud Modernization tools while they plan to implement Cloud Migration to enhance business productivity.

As per Markets and Markets, the global Application Modernization Services is expected to grow from USD 11.4 billion in 2020 to USD 24.8 billion by 2025.

What is Cloud Modernization?

It is the process of constantly upgrading and optimizing your applications along with their infrastructure and services. Cloud Modernization and Application Modernization allow you to run your applications and IT infrastructure completely in the cloud.

There are 3 Cloud adoption approaches:-

Re-hosting: In this approach, you move your on-premise applications to the cloud with minimum changes.

Re-platforming: This approach includes modernizing one or more components of your application for a higher level of optimization.

Refactoring: This includes making significant code and architecture changes to achieve the highest level of cloud benefits.

Why is Cloud Modernization important?

The immediate modernization advantages are transforming your legacy applications to something more flexible, scalable, secured, and compliant. This not only modernizes your application but also the business itself. The long-term transformational benefits are IT agility in development, operations, speed up technology-driven business opportunities, including new revenue opportunities, enhance customer engagement, and cost optimization.

Benefits of Cloud Modernization

Continual modernization has many benefits, including monetary as well as technical as you can see below:-

  1. Most of the Companies have reported cost reduction by 40-50 %
  2. The deployment cycles have drastically reduced from 6 to 8 weeks to 1 week
  3. Application-response time has increased up to 10x faster
  4. Code deployment has accelerated by 80-100 times per day

As per Deloitte, Data Modernization and Cloud Computing Survey, 2019, 55 percent see cloud data modernization as a key component of or reason for Cloud Migration.

Cloud Migration and Application Modernization Strategy:

  1. Evaluate and assess the critical applications: This is the first step in the modernization journey. Businesses should carry out an application assessment that will help analyze how the service will be delivered, the capabilities and limitations of the technology. They should identify the maintenance cost and how the modernization of applications would prove beneficial. This will help identify the roadmap and its alignment to the business, and the budget required for the modernization of applications.
  2. Analyze your Resources: Businesses should identify the leaders who possess the skill-sets and command of the application. They should have a complete understanding of the application and its interdependencies, like how it works, what it connects with, and how it’s maintained.
  3. Decide the Approach: Organizations should consider different approaches. This should include adding additional features to the existing architecture, restructuring the infrastructure, and aligning it to better suit the user’s requirements.
  4. Analyze Performance: Post-modernization businesses should measure and analyze the application performance. They will understand if there was an issue with the code, network or database, servers, and application functionality. Organizations need application modernization tools to monitor the performance of the infrastructure to the end-user experience. Crafsol’s Cloud Modernization Services can meticulously help demonstrate success by analyzing how modernization has improved application functionality, optimized the IT environment, and can point where additional optimization can be achieved.
  5. Process change: For successful modernizing application infrastructure companies need to be aware of their plans and problems they are trying to solve. It is observed that most organizations lack a comprehensive plan to modernize their legacy systems. As a result, it leads to cost overruns, schedule delays, and even project failures.

Conclusion: Successfully modernizing application infrastructure needs careful planning, adopting best practices, identifying the right resources who understand your mission. At Crafsol, we help you develop an effective Cloud modernization strategy that meets your business needs along with quality and cost optimization. We are a Pune, India-based IT service that offers Cloud Migration Consulting Services across the globe.

7 Benefits of SAP S/4 HANA on Cloud. Is your organization “Cloud- Ready”?

SAP ERP systems are enormous and complex. SAP migration to the cloud might be a concern for many enterprises as the end of support for Business Suite is in 2025. You must migrate to S/4 HANA to stay in competition with your competitors and be able to leverage innovations at a faster pace.

What is SAP S/4 HANA?

If you are unfamiliar with SAP S/4 HANA, it is a future-ready Enterprise Resource Planning (ERP) software with many in-built technologies like AI, Machine learning, and Advanced Analytics. It helps in the integration and management of many business activities like planning, purchasing, manufacturing, distribution, sales, and marketing, etc. It leverages the latest technologies and transforms business processes with intelligent automation.

Benefits of SAP S/4 HANA on Cloud

There are high chances that your legacy ERP system is draining your resources more than supporting your operations. In that case, it is time to migrate to an intelligent, next-generation Cloud ERP business suite SAP S/4 HANA Cloud. SAP’s cloud offering can be beneficial in myriad ways.

  1. Subscription-Based Pricing and shorter implementation time

SAP S/4 HANA cloud is a very cost-effective solution as companies can pay per month as per user needs which you can increase or decrease. It requires less implementation time because of its user-friendly and browser-based user interface. Besides, the plug-and-play option available reduces the deployment time drastically.

  1. Post-production Support

Your company’s business analyst can address almost all the issues by using standard business processes and SAP best practices for deployment. The S/4 HANA Pubic deployment takes minimal effort to maintain post-production support. Within data migration, SAP provides delivered data migration scripts and templates to reduce the effort of loading data into the new system.

  1. 75% Reduction of on-premise incidents

SAP  S/4 HANA has high-level process standardization and a simplified user front-end which minimizes the internal team’s involvement in incident support. The users can directly report the incidents to SAP which further reduces the time required for “how to” questions and process issues.

  1. 50% Reduction of IT staff

When compared to on-premise ERP landscape, SAP manages most of the changes and incidents. This reduces the time IT staff needs to spend. So the size of your IT staff reduces by almost 50% with SAP S/4 HANA Cloud. This provides you with the opportunity to cut costs and reassign your staff to high-value projects.

  1. Focus on your business

Switching to Cloud reduces your time on implementation and management. Thus, you get more time to focus on your core activities instead of dealing with updates, back-up, or IT-related issues.

  1. Scalable and Extensible

The cloud environment is scalable. As per your business requirement, you can upscale or downscale your team which allows you to free up capital for investments. SAP S4/HANA provides complete integration with other on-premise ERP software systems and cloud-based software as a service.

  1. Increase value and Accelerate Innovation

The SAP cloud platform integrates with SAP HANA Data Management. Besides, it provides seamless integration with all the processes, compliances, security, transparency, new application, and technologies. This becomes the building block of an innovative business model and paves your way to Digital Transformation.

Conclusion

SAP S/4 HANA has many advantages on Cloud.  It means standardization, enabling your business to implement best practices and streamline processes across every business function. The question is – Is your organization ready to embrace SAP S/4 HANA Cloud?

Precisely, migration to SAP S/4 HANA cloud is inevitable as organizations will need to reduce the innovation gap. The sooner they do it, the better is the competitive advantage.

Crafsol – your switch support

 Crafsol Technology solutions is an expert SAP products implementation and migration to SAP HANA or SAP S/4 HANA. It has supported many organizations across Pharma, Chemical, Manufacturing, and various other industries on SAP Cloud Migration Consulting Services. Get in touch with our experts to know more.

SAP Business One in 2021: Here’s why SMEs need it

How quickly can your small businesses or mid-sized enterprises adapt themselves with the ever changing market?

With the disruptions of 2021, Covid-19 being the biggest one, businesses are struggling to adapt to shifting customer expectations, disrupted the supply chain, and economic uncertainty in the market. To meet the competition they are constantly under the pressure of innovating quickly with greater agility.

To add to this, most of the employees are working remotely, companies are looking for ways to increase employee Productivity and Efficiency. The end goal is to enable growth revenue, increase profits, and reduce costs.

With SAP Business all-in-one ERP solution, over 250,000 small businesses and mid-sized enterprises have successfully met their business priorities.

Using the power of SAP solutions, companies have been able to improve customer and employee experiences, gain a competitive edge, and become an intelligent enterprise that can meet the demands of the future.

What is SAP Business all-in-one?
SAP Business One is a cloud-based ERP software, which makes it easier and affordable to manage all your critical business processes from financial, HR, Sales, and Procurement. It provides the fast information access, adaptability, and flexibility that any small or midsize companies need to solve their unique business problems while continuing to grow.

What is the difference between SAP and SAP Business One?
SAP Business One is developed specifically for small and medium-scale enterprises who are looking for cost-effective solutions, whereas SAP focuses on large enterprises having multi-country locations where budget is not a concern. It unifies and automates processes across various functions like sales, service, finance, HR, procurement and, manufacturing. SAP Business one’s software platform offers the best management tools to automate and accelerate your business processes.

Why is SAP Business one called “All in one Solution”?
SAP Business contains industry-specific solutions and helps manage commonly performed tasks performed by the marketing, sales, finance, and human resource department. It helps you gain greater control with business management software and ERP tools by streamlining various processes for these different functions. The platform has extensive capabilities, including automating processes within a business and improving accessibility and collaboration.

What benefits can SAP Business One bring to your business?
Let’s understand how SAP Business One can give SMEs access to enterprise-level resources at small business cost and help you scale up.

1. Enable growth (revenue, billable hours): Integrating SAP Business One ERP helps you find new opportunities with existing products or new products. You gain customer insights using analytics to upsell or cross-sell relevant products. You can respond to new opportunities quickly with 360-degree visibility and a comprehensive view of business operations. It allows you to scale up quickly and flexibly to meet new requirements as your company grows.

2. Improve Customer Experience and Interaction: You can integrate all customer-facing applications with a single database and map the customer’s journey to a specific channel and touchpoints. With real-time data insights, you can provide a differentiated customer experience that delivers the right offer at the right time, to the right customer.

3. Improve Employee Experience: The ERP software transforms the new-hire experience and stimulates employee development and career progression helps manage talent and collaboration by engaging employees and motivating them.

4. Increase Profits and Reduce Costs: It helps reduce staff overhead by scheduling talent and matching available resources to your business needs. Improves your supply chain by providing visibility across every step of the process by tracking customer demands and inventory levels. Since the solution is hosted on Cloud and integrated software – suite solutions that help streamline IT management and reduce cost. The advanced collaboration tools and begin networks can help find quality suppliers and lower the cost.
5. Reduce Employee Productivity and Efficiency: The ERP uses technology based on IoT and Machine Learning that automates workflows. This reduces the time employees spent on administrative work and free them for their core jobs. The real-time updates and management dashboards presented in an easy review format enhance decision-making. Last, you can monitor your key performance indicators across all function areas to track progress and identify opportunities for improvement.

SAP Business One is a widely adopted solution across the globe. The latest technologies such as natural language processing, artificial intelligence, and IoT built on SAP HANA make SAP Business One intelligent ERP of choice for SMEs.

Crafsol SAP services is a SAP Business One Consulting Service provider in Pune, India, and has extensive experience with SAP Business all-in-one ERP installation and deploying it on-premise and on the cloud. Connect with us for more information.

SAP Fiori – Streamline User Experience and Drive Business Innovation

Consumers today are more demanding than ever, especially when using technology to accomplish tasks. The focus has been on a simple but intuitive User- experience at a rapid pace. At the enterprise level, the user experience of Software is complex as the number of applications and technologies is intimidating. It is difficult to solve a problem with dozens of technologies and a thousand different screens. That’s when SAP Fiori came to our respite in 2013 (released in) with a comprehensive design system for enterprise software. Since its inception, it has won many global awards including the most prestigious design awards, the RED DOT Awards.

What is SAP Fiori exactly?
SAP Fiori is the new design language to enhance user experience (UX) for SAP software and applications. It uses various design principles to produce a role-based experience across devices and business channels. It is an open collection of 1000+ applications that are constantly being added. The ERP system with the SAP products is a complete system built of small building components which can be reused in different combinations to adapt to any business needs. SAP Fiori design has incorporated a range of modern design values, principles, and practices.

Why Use SAP Fiori?
Fiori has become popular because of its core features and strengths.
It’s designed with the end-user in mind and works across all the devices. It gives importance to innovation, as business applications should not just be efficient but fun to use.
By default, if a SAP user is migrating to SAP S/4 HANA, he has to use SAP Fiori applications. As a result, the number of Fiori users is increasing with most companies transitioning business at a massive level.

What does SAP Fiori Offer to Customers?
SAP Fiori acts like a Catalyst for Digital Transformation by helping brands improve productivity and mobility. Fiori applications are role-based, responsive, provide ease and simplicity for consumers. Besides, they provide personalization to make the experience pleasant and help users excel at their jobs.

SAP Launchpad is a shell that hosts SAP Fiori apps and provides configuration, navigation, and personalization services.

SAP Fiori 2.0 is more progressive with a better navigation model. Its features are more enhanced, focusing on personalization and customization. Users can organize their tools and use text link and group launch tiles to customize their Fiori experience for their workflow.

SAP Fiori 3.0 is more emerged and expands its reach. It aims its UX at 3 points which are consistency, Intelligence, and Integration. It makes using enterprise software further productive by leveraging machine intelligence. It can gather information from different applications in the enterprise system and alerts users about their business information. It can then provide recommendations and learn from the user’s decisions.

The Benefits of SAP Fiori in Development

1. Simplify usage and Deployment of SAP products: Traditionally, it took around 60-90 days or more for implementation with the Business process before going live. Fiori typically takes less than 2 weeks to complete implementation. When business processes are costing you time and money, a quick and smooth deployment can be extremely beneficial.

2. Boost Productivity: The actual benefit is the boost in productivity. It simplifies the workflow with a reduced number of clicks to complete certain tasks. The tasks for a common account receivable in SAP S/4 HANA Finance reduces with 71% fewer clicks in SAP Fiori. It is not just productivity, but the user has the freedom to get work done any time, from any place as long as he has good internet connectivity. It now takes just a single SAP Fiori application to complete a tedious or complicated business process.

3. Intuitive Design and Flexible Workflow: SAP Fiori has structured the workflow around business logic and not SAP logic. This makes life easier for the workforce in your organization, particularly non-technical users. Fiori has a standard interface and coherent design philosophy that allows us to quickly learn new jobs and roles. The same knowledge can be transferred to other Fiori apps.

The biggest advantage is that you don’t have to look for SAP experience when hiring new talent in non-IT roles.

4. Mobility: By 2022, it is said that 42.5% of the global workforce will become mobile. There will be continuous globalization and advancements in mobile technology. Fiori provides mobility and adaptive design which will help users to access essential apps from anywhere and any device. The workforce who are away from desks can work on mobile apps as they work the same way as in the browser window. Additionally, they have the advantage of controllable caching and full-screen display which makes it faster and user-friendly.

Conclusion:
SAP Fiori UX provides the best User-Experience across all the SAP products with improved productivity while reducing operating costs. Implementing it can enable your company to realize the full benefits of HANA.

Crafsol Technology Solutions in Pune, India provides the best SAP Fiori Business Outsourcing and Consulting Services. Our SAP consulting services can support you from planning your upgrade, configuring Fiori apps, modernizing your landscape post-migration. Contact us to drive business flexibility and value from Innovation with SAP solutions.

How Deep Learning works and it’s advantages

Do you know how Google Translator is able to translate paragraphs from one language to another in few milliseconds? Or how self-driving cars work? How do you get your favorite music streamed or Netflix and YouTube know your choices and favorites or how Facebook tags your friends whenever you upload new photos? How Deep Learning works?

The answer to all this is Deep Machine Learning.

With the Technology evolving so quickly, terms like Machine Learning, Artificial Intelligence, and Deep Machine Learning have been of great advantage. Every day, we create roughly 2.5 quintillion bytes of staggering data. With such a huge amount of unstructured data, Deep Learning has gain wide popularity.

What is Deep Learning?

It is popularly known as deep structure learning.  It is a Machine Learning technique that teaches computers to do tasks that require human intelligence. It represents a set of algorithms trained on data inspired by the structure of a human brain. It’s very similar to the way, we as humans learn from our experiences. Deep Learning performs the same task over several iterations by changing it a bit every time.

How does Deep Learning work?

Deep Learning algorithms use a multi-layered structure of algorithms called Neural networks. Artificial Neural networks use a similar concept as our brain. When we receive new information, our brain tries to compare it with known objects. We can group or sort unstructured to similar data among the large volume of data. They have the unique capability to perform deep learning models to solve difficult tasks that Machine learning models can never solve.

Difference between Deep Learning and Machine Learning

In the Traditional Machine Learning model, new knowledge is extracted from a large array of data with the help of human interaction. New features need to be identified by users accurately and then applied

In Deep Learning models, they can solve the problem from start to finish. New features are created and added automatically. In short, deep learning develops its functionality by itself at any given time by using a hierarchical approach. It determines the most important characteristics to compare followed by the less important ones

Benefits or Advantages of Deep Learning

  1. Deep Learning can solve problems without any human control or intervention. They are self-controlled and managed machines.
  2. The important features are automatically identified to compare and optimally tuned for the desired outcome.
  3. The same approach can be applied to a variety of applications and data types.
  4. It solves complex problems with the large, diverse, unstructured amount of data

Implementation of Deep Learning in a variety of Industries

  1. Healthcare and Manufacturing: For diagnosis of diseases, providing personalized medicines based on genome, research, and manufacturing of medicines by pharma and medicine companies
  2. E-commerce and Entertainment: for personalized shopping on eCommerce sites like Amazon. Online platforms like Netflix, Disney Hotstar, and Amazon understand individual choices for entertainment,
  3. Information Technology: Chabot and Service bots, Virtual Assistants like Alexa or Siri,
  4. Travel and Transport: Facial recognition at Security, Translations for travelers or even businesses. Vision for driverless delivery trucks or drones and autonomous cars

Businesses can gain substantial benefits from Deep Learning. It’s imperative for companies can implement it in their projects to improve the way they process data.

Our Company, Crafsol Technology Solutions is a Deep Machine Learning Consulting Service provider based out in Pune, India.  With our expertise, we have already implemented Deep Machine Learning and provided Consulting Services on a variety of projects in Healthcare, Pharmaceuticals, Research firms, and other businesses. For more information on our projects, please

Phases of digital transformation

Digital Transformation – Where exactly do you stand?

The questions that most companies ask at the beginning of digital transformation – what’s in it for me?
But the one question that every successful digital transformation requires to answer is actually – what’s in it for your customers?

A successful digital transformation unfolds in 3 phases, translating improvement in business process into better customer experience at each stage.

Phase 1: Automate repetitive processes

To start with, you could automate repetitive and strictly rule-based processes. Imagine a bank that has deployed a chatbot to answer routine questions from the customers. This saves time for employees as well as customers. Similarly, if you choose to deploy RPA to update your CRM from website and email queries, your sales team could reach more customers in less time.

Phase 2 : Move to cloud

Once you have automated basic repetitive processes, it is time to take the organisation data and workflow on to cloud computing.
On the IT side, this means your employees could access data and work from any location. You save the huge costs required for maintaining data on premise. And on the business side, cloud brings you easy scalability and better data security.

Consider an insurance company taking all its workflow and customer data to cloud. On one side, digital records will speed up the processing of claims, and on the other hand, the firms could expand its customer-base rapidly owing to its tremendously improved data storing capacity.

Phase 3: Artificial Intelligence and Machine Learning

Cloud computing tremendously improves your data storage and processing capabilities. Now the next step is to mine the data with advanced artificial intelligence and improve your business processes further with machine learning.

Imagine you are a company manufacturing tires. Artificial Intelligence can process customer feedback and compile data into precise reports that could help you learn exact sentiments of the customers. You could use AI algorithms to mine the customer and product data on your cloud systems to find out usage patterns for the tire in different geographical areas. You could find that youth who tend to ride more, consume more tires than the older people. This will then allow you make personalized recommendations for various user groups and improve the customer experience.

Enable Digital Transformation with Crafsol

Digital transformation tools mentioned in all the three phases are interlinked with each other as your transformation progresses. Basic RPA solutions can be empowered with machine learning to process unstructured data, and cloud computing can make way for data lakes which further enables building better AI and ML algorithms.

Two vital aspects of a successful digital transformation are having a strategy for the long term and choosing the right implementation partner with relevant experience and expertise to ensure a smooth move to digital systems.

To drive your digital transformation initiative, get in touch with us!

Digital dashboard for better coordination and insights

A smart watch is not enough to track your health.

Having a smart watch will seem great to anyone who is serious about improving their health. It can track how much you exercised, how many calories you burned, and even your pulse.
But does it track a person’s mental health? No.

An vital factor concerning overall health is not being measured. If there were a single platform collect and meaningfully display all data concerning mental and physical health, it would be easier to measure and improve a person’s health.

Likewise just the ERP or CRM alone may not be enough to track the health of your business, especially in uncertain times such as COVID. For times like this, there has to be a unified dashboard to track four key areas:

  • Financial health
  • Production health
  • Order booking health
  • Resources health

All these aspects are important and interlinked. For example, a quality manager’s main concern is the number of rejections and how to reduce them, but data about budget, resources, and access to order book will help improve his performance. Similarly, the marketing team could leverage information about production to build a better marketing strategy.

However, with your team scattered and business being affected by uncertainty, keeping track of vast data and coordinating with you team becomes challenging.

A common platform where data is collected and presented meaningfully for entire team to access would make considerable difference to your business. That’s exactly what a digital dashboard does.

What a digital dashboard can do for you

A digital dashboard is an online tool that uses advanced business intelligence technology to collect information from various sources, and display it in simple yet meaningful manner, and make it easy for you to share it with your team. While digital dashboards have already appeared on the business horizon, advanced versions of these tools use business intelligence programming to bring better visualization and insights to data. This technology ensures seamless coordination and insightful decision-making. While your production team can upload excel sheets relating to inventory, the dashboard can also be linked to your social media accounts to fetch data about how your online marketing campaign is doing.

Why implement digital dashboard

  • Faster to deploy and easier to use than conventional softwares.
  • Can collect data from digital accounts as well as uploaded digital documents.
  • Puts all your data on a secure server making it easy for your team to access it remotely.
  • While whole data is available in one place, access can be restricted by setting up permissions.
  • Offers control over which data you want to monitor, and helps make insightful decisions.

Conclusion

Digital dashboards are emerging as a preferred way to seamlessly collect data from teams and achieve better coordination and decision-making for businesses. At Crafsol Technologies, we work to make these tools available to you at the right price points. Crafsol’s digital dashboard makes use of advanced business intelligence programming to collect and present data insights.

If you want to improve data collection, coordination and decision-making of your team, get in touch with us. Write to us at connect@crafsol.com.

Cognitive RPA: The next step in automation

Are you caught between the digital and manual processes?

Your factory’s electrical systems are monitored via an advanced digital interface. Your facility has significant occurrences of over-voltage, but not all of them are serious. However, every other little fault in the electrical system is now logged and brought to you via a digital report.

The electrician must now sift manually through all these reports to determine which of the threats is actually serious and needs attention. Here, he is handling digital documents manually. True digital transformation implies eliminating the need for human interaction in digital systems.

Imagine having a software which identifies serious issues on its own, and only sends you a single e-mail when over-voltage instances cross an acceptable threshold.

What is Cognitive RPA?

Cognitive Robotic Process Automation is different than ordinary Robotic Process Automation in that it can handle more complicated tasks that need some human intervention. Cognitive RPA uses machine learning and natural language processing to understand patterns of human behaviour and improve data and services.

Plain RPA deployed in a bank will only process thousands of structured digital forms and update customer database. Cognitive RPA on the other hand can identify discrepancies in the name on the form and the name on ID of a customer.

Why implement cognitive RPA?

  • Automate information collection and validation tasks such as sending routine emails and forms.
  • Automate maintenance of inventory database, medical records and financial records in healthcare.
  • Create smart chat-bots that can interact with customers in a more humane manner.

Cognitive RPA is the next step in the evolution of Robotic Process Automation. Crafsol Technologies is making efforts to make this advanced technology available for Indian businesses at affordable costs. If your business needs to process thousands of documents and bridge gaps in data, Crafsol’s cognitive RPA solutions might be just what you need.

To speed up the digital transformation of your business with efficient technological tools, Write to use at connect@crafsol.com.

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