Crafsol Technology Solutions Pvt. Ltd.

SAP S/4 Monitoring & Support Services

Ultra-responsive application support For SAP Related Services

Crafsol delivers assistance to clients that are presently using SAP S/4HANA or are contemplating transitioning to S/4HANA. Our SAP S/4HANA support provides enterprises with the engineering expertise and services they require for S/4HANA, such as custom code support, tax, legal, and regulatory updates for the business environment, and advisory services for strategic application planning and interoperability optimization.

We can assist to stabilize operations on current S/4HANA versions and minimize the inevitable churn of continuous upgrades and updates as a developing S/4HANA system matures over time. Highly qualified professionals with years of experience in SAP application maintenance and support enable clients to move their emphasis and resources away from low-value recurring upgrades and toward investing in high-value business initiatives that create competitive advantage and growth.

SAP footprints can be entirely S/4HANA or a combination of S/4HANA and other SAP platforms such as Business Suite 7/ECC6. Crafsol offers seamless SAP support and maintenance services across all client SAP systems, regardless of configuration. 


About Service

Monitoring past and current information about the performance of the SAP HANA database is important to prevent performance issues and for root-cause analysis of problems.

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Key Features of our Support and Monitoring Services

Why Choose Crafsol

Security Support and Monitoring

  • User Creation / Deletion / Lock / Unlock
  • Password Reset
  • Role Assignment
  • Role Modification / Move to Quality for testing
  • Analysing user authorization – Segregation of Duties

BASIS Support and Monitoring

  • User Administration
  • Patch Updates
  • System Setup and Refresh
  • Profile Setup
  • Product Upgrade
  • Customer Administration
  • Licensing Management
  • Transport Management
  • Alert monitoring
  • Monitor jobs
  • Monitor buffer statistics, SAP memory, swaps, and hit ratio
  • Monitor memory and CPU consumption

Function Support

  • General Level 2 Support
  • Support Existing Business Processes
  • Resolution to unexpected system responses
  • SAP Customizations for change/new Business Processes
  • Documentation
  • User Training

Technical Support

  • Configuration
  • New development
  • Enhancement of existing implementations
  • Customizations
  • Troubleshooting
  • Consulting
  • Blueprinting
  • Integrations Required code changes